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Technical Support Request Form

(C) Systems, LLC maintains a Help Desk available to our customers that operates 12 hours per day from 8:00AM to 8:00PM EST. At the Help Desk you will find consultants trained and authorized to deliver support on all of the products we provide.

Please complete the following form to request (C) Systems technical support. Your request for technical assistance will be emailed to the (C) Systems technical support consultants staffing our Help Desk, and you will receive a response to your question as quickly as possible.

If your request for technical assistance is urgent, please call our Help Desk at (866) 687-8729, or our main office at (732) 548-6100. Again the (C) Systems Help Desk operates Monday thru Friday, from 8:00AM - 8:00PM EST.

 

Please provide the following client contact information:

 
First Name:    
Last Name:    
Title:    
Organization:    
Work Phone:     Ext.:
Fax:    
E-mail:    
 

Please indicate which general area this support request refers to:
e-Series, eForums, Hosting, etc      iMIS, PCQ, Program Manager, or other

 

Technical assistance for what software application?

 

Please indicate version of software product:

 

Please indicate the urgency of your request, on a scale of 1 (low, not urgent) to 5 (very urgent):

 

Please give us a one line title or description of your problem:

 

Please provide a detailed description of your problem or support request.
If possible, please provide examples of the problem, etc.
The more information you can provide, the easier and faster we can respond to your problem.

 

Please indicate how you would like us to respond to your request for technical support:

 

To reduce spamming on this form, please complete the following question:
What is the sum of 12 + 2?